CapQuest is a market leader in the purchase, management and collection of both performing and sub-performing consumer debt. 

CapQuest and our Portfolio Acquisition Group have together acquired over 170 discrete portfolios with an aggregate face value of over £1 billion.  Portfolios typically consist of a large number of individual accounts, often highly diversified in terms of their age, complexity and personal characteristics. 

We have experience acquiring portfolios from almost every sector of consumer finance, including credit cards, personal loans, banking products, retail, telecoms, auto finance, mail order and consumer leasing. We will consider debt of any age and quality including early-stage arrears, prime or first placement, second placement, tertiary and trace & collect.

Quality of data as well as rigorous qualitative and quantitative analysis is key to ensuring the effective evaluation of a portfolio prior to acquisition.

Once purchased, a portfolio is stratified to establish collection priorities and actions. Collection results and trends are then used to fine-tune future collection efforts and form the basis for a comprehensive investor reporting suite.